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Telework has been widely used during the COVID-19 pandemic. However, distance work performed through teleworking may hinder organisational operations in public services owing to lower-than-expected work performance. This research paper aims to explore how teleworking relates to work performance and flexibility during the COVID-19 pandemic.

The sample included 178 managers and employees in public services. The relationships between the variables were evaluated using linear regression.

The findings indicated that telework affected work performance in public services in different ways. This research also explored the relationship between work performance and work flexibility. The findings revealed that telework had not improved the efficiency of public service work performance; however, the implementation of flexible work schedules owing to teleworking has improved the work performance of public services.

This study only focussed on organisations operating in the public services in Greece.

Teleworking in public services may negatively affect organisational operations due to lower-than-expected work performance.

This study could assist managers by showcasing that telework may be better implemented to improve work performance through work flexibility rather than as organisational change.

This novel research aims to gain a better understanding of the impact of telework on factors such as work performance and flexibility.

Trade fairs have crucial socio-economic, cultural and political impacts. This paper aims to explore these multi-faceted effects at the local level from a citizens' perspective.

The economic, social, environmental and socio-cultural effects of trade fair activity are studied by employing the case study of Thessaloniki International Fair. These impacts are examined based on the views of people in the local community of the host area, conducting a fieldwork survey with questionnaires.

The analysis, based on descriptive statistics, factor analysis and induction statistics, indicates that the economic, environmental and socio-cultural effects of trade fair activity on the city are largely viewed positively by residents of Thessaloniki. Differences in representations of fair's impacts are evident in what specific groups, according to age, educational level and occupation, expect from trade fair activity.

While fairs' effects have been examined by studies in economics, sociology and politics, providing useful insights about the inter-linkages between trade fairs and host cities, they tend to pay little attention to citizens' perceptions on fairs' socio-economic implications. This paper enriches the literature on trade fairs' effects by adopting a citizens' perspective, being among the first studies to focus on representations, perceptions and views of residents of the host city to examine fairs' socio-economic implications.